Frontline Associate (Teller)

EBusiness Services Inc. - Western Union


Company :  EBusiness Services Inc. - Western Union
Location :  Davao City, Philippines
Job Type :  Full-time
Job Status :  Permanent
 

Sales

  • Conduct selling activities (e.g., client calls/visits, etc.) to increase branch transaction volume and profitability.
  • Promote the "one-stop-shop" store setup of e-Biz and cross sell Western Union and other e-Biz products and services either face to face or via telephone selling

Customer Service

  • Coordinate with Marketing on product launches and branch / local store marketing promos.
  • Handle over-the-counter (OTC) transactions (of products and services offered by e-Biz) according to prescribed policies, guidelines, processes and service level agreements.

Branch Operations

  • Comply with escalation procedures for transactions that are beyond set authority limit.
  • Conduct beginning and end of day branch protocols / activities based on prescribed policies and procedures (e.g., branch/vault opening, cash count, post review, filing, etc.)
  • Prepare and submit accurate and timely branch reports based on prescribed timelines (e.g., EOD Report, Daily Cash Position Report, etc.)
  • Reconcile and/or report transaction errors, discrepancies and variances immediately to the proper channels (person or group) based on policies and procedures regularly.
  • Comply with the operations' policies and procedures and other regulations that affect processing of branch transactions.

Job Requirements

  • Bachelor's degree holder, preferably Business related course
  • With experience in a remittance industry is an advantage
  • Willing to work during weekends
  • Willing to work during holidays
  • Willing to rotate in other branches within the area or cluster
  • Resident/s from Davao del Sur are also welcome to apply

Job Type: Full-time

Required education:

  • Bachelor's

Required experience:

  • Customer Service: 1 year
  • Cash Handling: 1 year
 
Please log in or register to apply for this job.

Apply online Share with Friends Print this Job


Australia Canada Germany Gulf Hong Kong India Italy Japan Malaysia Netherland Philippines Singapore South Africa Spain UK USA

Home | About Us | Contact Us | Login | Register | Browse by location Browse by category Browse by company | Faq | Security
 
Copyright © Megajobs.com. 2019